Terms and Conditions
Welcome to the Flawless Cleaning website. By accessing and using our website and services, you agree to the following Terms and Conditions. If you do not agree with any part of these terms, please do not use our site.
1. Services
Flawless Cleaning offers cleaning services including regular cleaning, deep cleaning, end-of-lease cleaning, and personal organiser services. We reserve the right to modify or discontinue any service at any time without notice.
2. Booking and Cancellation
Booking: Customers can book services via email, text message, WhatsApp, or through our online chat. A confirmation email will be sent once the booking is complete.
Cancellation: Cancellations must be made at least 24 hours in advance. Cancellations made less than 24 hours in advance may incur a cancellation fee.
3. Pricing and Payment
Pricing: All prices are subject to change without notice. Prices quoted at the time of booking are guaranteed until the service date.
Discounts: Discounts apply only under the conditions specified in the offer. Discounts cannot be combined with other promotions.
Payment: Payments are due on the day of service, through accepted methods (credit card, bank transfer, or cash).
4. Liability
Flawless Cleaning is committed to providing high-quality services. However, we are not responsible for:
Damage caused by pre-existing conditions of the work site.
Fragile or valuable items not disclosed before the service.
Any indirect loss or damage resulting from the use of our services.
5. Intellectual Property
All content on this website, including text, images, and logos, is the property of Flawless Cleaning and is protected by copyright laws. Reproduction, distribution, or any other use of the website content without prior permission is prohibited.
6. Privacy
We respect your privacy. Personal information collected will be used solely to provide services and improve customer experience. We do not share your information with third parties without your consent, except as required by law.
7. Changes to Terms
Flawless Cleaning reserves the right to modify these Terms and Conditions at any time. Changes will take effect immediately upon posting on our website. We recommend reviewing this page regularly to stay informed about any updates.
8. Contact
If you have any questions or concerns about these Terms and Conditions, please contact us:
Email: flawlesscleaningau@gmail.com
Text Message/WhatsApp: 0435945864